Terms of service.

Design Phases

Every design project I undertake is a custom, collaborative process, broken into three distinct phases to ensure that your vision is realized from start to finish. Whether it's logo design, graphic apparel, websites, or any other creative work, my goal is to deliver a high-quality, tailored product that aligns with your unique needs and goals.

  1. Phase 1: Initial Sketches and Concepting
    In the first phase, I begin by exploring ideas and developing initial sketches based on your vision and feedback. This phase is all about setting the direction and refining the creative concept. I will present a variety of ideas for you to review and provide feedback on, allowing us to narrow down the direction before moving forward.
    Payment 1: An initial deposit is required to start the project, and begin Phase 1. This secures your spot, schedules your work on my calendar and allows me to begin the work.

  2. Phase 2: Design Development and Refinement
    After receiving your final feedback on the initial concepts, I move into the design development phase, where I refine the chosen concept(s) and bring it closer to its final form. This is where the design takes shape, and I focus on fine-tuning details, colors, typography, and other elements to ensure the design aligns with your vision and objectives.
    Payment 2: The second payment is due once you approve the initial sketches of Phase 1 and we’re ready to continue into Phase 2, the development phase.

  3. Phase 3: Finalizing and Handoff
    The final phase involves preparing all of the deliverables—whether it's final logo files, digital documents, website assets, or any other design product. I’ll ensure that everything is polished, fully functional, and ready for use across your platforms. Once everything is complete and you’re happy with the result, I’ll hand off the final design package to you.
    Payment 3: The final payment is due before and delivery of the completed design files. Once final payment is complete the final design package will be delivered.

Payment Structure and Terms

  • Flat Rate: I offer a flat-rate pricing structure for all design projects, which provides complete transparency and eliminates any surprises along the way.

  • Three Payments: The total fee is split into three payments across three phases:

    • First Payment: Initial deposit to kick off the project.

    • Second Payment: Due when the first phase (initial sketches and concepts) is approved and we move into design development.

    • Final Payment: Due when the second phase (development) is approved

Once work begins, each payment is non-refundable, as it covers the time and resources dedicated to your project. This structure allows for a smooth, efficient process and ensures that I can provide you with the highest level of creativity and service.

By breaking the project into these three phases, you’ll always know where we are in the process and what to expect next, ensuring we’re aligned every step of the way. I’m committed to delivering custom, high-quality designs that reflect your unique vision and help your brand stand out. Let’s get started and bring your ideas to life!

Collaboration and Creative Process

Collaboration is an essential part of the creative process, and while it can sometimes lead to differing opinions or ideas, this is a natural part of working together to achieve the best possible outcome. It's important to remember that creative tension, when approached constructively, can lead to new insights and stronger solutions. As long as both parties maintain a professional and open-minded outlook—focusing on clear communication, mutual respect, and the shared goal of achieving the best final product—any challenges or disagreements can be worked through. By keeping the end vision in sight and staying focused on the larger objective, the project will not only reach completion but will do so in a way that is thoughtfully refined, fully realized, and ultimately satisfying for everyone involved.

Open Communication

Open communication is the foundation of any successful design project. By maintaining clear, honest, and frequent dialogue throughout the process, both parties can ensure that expectations are aligned, feedback is constructive, and any issues are addressed promptly. When communication is transparent and respectful, it helps to build trust and fosters a collaborative environment where ideas can evolve freely. Whether it's discussing initial concepts, reviewing progress, or refining final details, open communication ensures that the project stays on track and that the end result truly reflects the vision and goals of both the client and the designer.

Project Flexibility and Cancellation

Either party has the flexibility to stop the design process at any phase if they feel the project is no longer aligned. However, please note that once a payment has been made for a specific phase, it is non-refundable, as the work for that phase has already been completed. If either party chooses to halt the project, any digital files or deliverables created up until that point, and for which payment has already been made, will be handed off to the client. This ensures that you receive the value of the work completed, even if the project is not carried through to completion.

My goal is to provide a transparent and fair process, and I’m committed to delivering high-quality results at every stage. I do not make a habit of cancelling projects mid way through the process. This clause is here for the safety of all parties involved.